Case study

SaaS dashboard with metrics

Dashboard and onboarding reworked so the product reads better, activates faster and delivers useful context in real time.

Sector
SaaS
Timeline
9 weeks
Client
Confidential
Category
SaaS
Services involved

Strategy, execution and technical coordination focused on solving the problem with a clearer reading of the product, brand or demand.

Digital productDashboard UXAnalyticsFrontend
Stack
ReactSupabase
Gallery

Project overview

A consistent structure to review context, decisions and execution assets without losing clarity between different projects.

SaaS dashboard with metrics · A new onboarding flow with more readable steps and priorities.
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A new onboarding flow with more readable steps and priorities.
Project information

Optimized onboarding, events and real-time reporting.

Year
2024
Impact
80
Key signals
Clearer onboardingStronger activation
Problems found
01

Onboarding did not help users find value quickly enough.

02

Metric hierarchy inside the dashboard was competing with itself.

03

The flow between activation and recurring usage was not clearly connected.

What we solved
01

We rethought onboarding and dashboard structure with clearer priorities.

02

We adjusted product events and states to understand activation with better judgment.

03

We organized components so the system communicated more clearly and demanded less interpretation.

Results

Metrics and final outcome

MetricBeforeAfterChange
OnboardingConfusingClearer+ activation
DashboardDenseMore legible+ focus
EventsIncompleteUseful+ measurement
AdoptionBaselineImproving+ signal
Business outcome
01

A better product reading during the first minutes of use.

02

A more useful dashboard for operating without visual overload.

03

A clearer measurement base for activation decisions.

Team

Reviews from the team involved

Notes from frontend, SEO, UX or product on what materially moved the case forward.

Product design

The meaningful change was removing unnecessary interpretation. The dashboard had to communicate more with less noise.

SaaS frontend

With a cleaner structure, states and metrics started working for the product instead of against it.

Analytics

Without well-defined events there is no serious way to read activation. That layer was central to the work.

FAQ

Frequently asked questions about this SaaS project.

What gets defined first

The conversation usually centers on activation, onboarding, events, metrics and how to ship improvements without breaking flows that are already in use.

OnboardingActivationProduct

We review critical steps, events, abandonment, completion times and qualitative signals to identify where the flow loses clarity or confidence.